CX Lavender, a full-service customer experience agency, has opened its 10th intake for the Genus Graduate Program in 2025. The program, which offers full-time roles to graduates with a competitive starting salary, is a testament to the agency's commitment to nurturing talent and bridging industry gaps. Graduates are guaranteed a 10% pay rise after six months and a review for promotion at the 12-month mark.

"The Genus Graduate Program is part of CXL’s long-term commitment to give back to the industry and grow our own talent through ongoing training and development. In an industry often hampered by talent shortages and skills gaps, we see it as a meaningful responsibility to invest in people, both personally and professionally. We begin by looking for graduates with authentic personalities, big ideas and a collaborative attitude, and help them build the skills they need now and into the future," said Genus Program Leader, Tess Lavender.

The program aims to recruit up to six graduates across different parts of the business, including account management, strategy, copywriting, digital design, and data and technology. Successful candidates are placed in roles that reflect their specific skills, strengths and aspirations, with the flexibility to move into a different role if desired. Each graduate is assigned a mentor for support and guidance.

Since 2015, CX Lavender has recruited 42 graduates through the Genus program, with many still employed at the agency. Applications for the program are now open and will close at midnight, Sunday 6 October. CX Lavender aims to grow businesses by helping them deliver more value to their customers.