James Cook University Singapore (JCU Singapore) has chosen Juniper Networks to help create transformative blended learning experiences powered by an AI-driven network.

Juniper's AI-driven solutions are designed to provide a predictable, reliable, and measurable network, enhancing campus experiences for students, staff, and guests.

JCU Singapore, the first international campus of James Cook University Australia (JCU Australia), has deployed Juniper’s cloud-delivered wireless access solutions driven by Mist AI for upgrades to its campus network. With the Juniper Access Points, JCU Singapore has built an AI-driven wireless network that supports its drive towards creating a technology-enhanced education program, delivering seamless blended learning experiences for its students.

Established in 2003 as part of its commitment to internationalise its operations, JCU Singapore offers a range of university-level programs spanning various disciplines. During the pandemic, the university conducted over 60,000 online learning and teaching sessions before resuming full campus operations in 2022. In response to students’ feedback for JCU Singapore to continue providing a flexible learning environment, the university embarked on an ambitious project to offer most courses through a blended learning approach.

As the student population grew (surpassing the 2022 target by 6%), the university recognised the need for a more robust network to support their evolving mobility requirements. JCU Singapore teamed up with Juniper to overhaul its campus wireless network and deployed the Juniper AP43 and AP63 Wireless Access Points across its facilities. Using Juniper's Mist AI and Cloud, the university's IT team effortlessly deployed the APs campus-wide, achieving comprehensive network visibility through a unified management interface.

Abdul Samathu, Assistant Manager, ICT, James Cook University said: "As James Cook University Singapore embraces blended learning, we recognised the need to modernise our network to deliver a stronger digital experience for our students, staff, and guests. Juniper’s AI-driven solutions were key to helping us undergo a smooth transformation, enabling our IT team to seamlessly upgrade our network and provide a dependable high-speed wireless campus experience. With an AI-driven network, we are confident in our ability to continue offering the innovative events and programs that we believe set us apart as we look to redefine the learning journey at our campus."

Samanthu added: "Technology, in particular AI, is leading the transformation of education, reshaping the way universities operate. We are honoured to support James Cook University Singapore in their endeavours that seek to effectively transform the learning experience for its students. With our AI-driven solutions, we are committed to empowering the university to achieve a revitalised blended learning program for its students, all while enhancing the digital experience for everyone across its campus." - Perry Sui, Area Vice President, ASEAN & Taiwan, Juniper Networks.

Students and faculty have enjoyed improved wireless experiences since implementing an AI-driven network. The university is also exploring the upgrade of its existing Juniper switches, with plans to utilise Juniper’s Indoor Location Services to develop a campus navigation app.