Pegasystems has announced a series of enhancements to its Pega GenAI Blueprint, an app design-as-a-service tool that has seen rapid adoption since its launch in April 2024. The tool, which has been used to create over 30,000 blueprints by nearly 500 organisations, utilises generative AI to design app components based on an app concept description.

The new features include legacy transformation accelerators, live application previews, an improved user interface, data model generation, enhanced collaboration, and partner-supplied templates. Once the blueprint design is complete, it can be imported into Pega’s App Studio to transform it into a working enterprise-class application. The Pega GenAI Blueprint will be showcased at PegaWorld iNspire, Pega’s annual user conference.

Terri Henry, digital service delivery lead at Aflac, praised the tool, stating, "We’ve been quite impressed with the speed, agility, and intelligence of Pega GenAI Blueprint. It has helped us optimise workflow designs across an array of business scenarios for a number of different departments. By drawing on Pega’s best practices via generative AI, we can quickly create apps and processes that meet our requirements in record time. This is a truly differentiated use of generative AI that will help propel our digital transformation projects forward for the ultimate benefit of our employees and customers."

According to Mahesh Agrawal, CEO of Areteans (a Credera company) the solution could revolutionise the customer journey modelling along with with the creation of comprehensive stages, steps, and data attributes.

"This is significantly speeding up discussions with customers and delivery timelines. Harnessing the power of gen AI and Pega’s IP, our consultants are able to create workflows across multiple domains in minutes. This is a game changer for our team and our customers. Our consulting workforce has now adopted Blueprint as a core toolkit for all customer discussions. In fact, we are looking forward to collaborating with Pega to create our own Blueprint templates based on Areteans collective domain knowledge and IP. We are combining Blueprint with Process Mining and Process AI offerings to empower the autonomous journey of enterprises."

Kerim Akgonul, chief product officer at Pega, said, "It only takes a few minutes of blueprinting for people to realise the transformational power it brings to the app design process – and by extension, to the ability for organisations to innovate on a massive scale. We believe this is just the start for Pega GenAI Blueprint – there is endless opportunity for us to take this technology and apply it across the enterprise in revolutionary new ways."

Pega also announced Socrates, an AI-powered educational tool designed to facilitate learning and understanding of Pega solutions. It uses generative AI to provide interactive, conversational learning experiences that adapt to the needs and queries of learners.