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Posted 23/05/2024 11:52am

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hAIku

Brands face Aussie scorn,
Yet forgiveness may be earned,
With right actions borne.

In partnership with
Salesforce

Aussies among top brand boycotters globally, reveals YouGov study

New research from YouGov has highlighted the boycotting tendencies of Australian consumers compared to 16 other nations, revealing that that 85% of Australians would consider boycotting a brand under the right circumstances.

This places Australia fourth globally, with only Hong Kong (85%), Indonesia (86%), and the United Arab Emirates (88%) indicating a higher likelihood to boycott a brand.

The research comes after McDonalds, Starbucks, Coca Cola and Unilever all reported weaker sales in recent months, as a result of global boycott campaigns over their perceived support for Israel’s ongoing military offensive in Gaza

The study delved into the reasons that would prompt Australians to boycott a brand. Health risks posed by a brand or product, engagement in unethical practices by a company, sudden price hikes by a brand, disapproval of a company's business dealings with certain countries, and environmental pollution by a brand were among the top reasons cited.

The study also found that 83% of Australians would consider returning to a boycotted brand under the right circumstances. This places Australia seventh out of the 17 nations polled in terms of likelihood to return to a previously boycotted brand.

Among Australians who would stop boycotting a brand, most would do so if the company shares results on how they have addressed the objectionable issue (72%), or if the company provides a plan to address the issue they find objectionable (59%). Additionally, 41% of Australians would reverse a boycott if the company issued an apology, and 30% would do so if an outside entity penalised the company for their actions.

The YouGov study was based on surveys of adults aged 18+ years in 17 markets, conducted online in February 2024.

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