Telstra has commenced a multi-year collaboration with global digital services and consulting leader, Infosys, as the telecommunications business looks to expediate its software engineering and IT transformation journey, with a focus on enhancing customer experience.

Infosys will introduce its AI-first suite of offerings, Infosys Topaz, and its cloud suite, Infosys Cobalt, to simplify the technology landscape and enable Telstra to continue its transformation into an innovation-led enterprise. The partnership will also see Infosys introduce modern product engineering practices to elevate Telstra's customer and employee experience.

Group Executive, Product and Technology at Telstra, Kim Krogh Andersen, said: "Consumers around the world have significantly increased their expectations when it comes to the seamless, digital delivery of their products and services. As we approach the tipping point of Generative AI and an avalanche of digital adoption, strategic partnerships with global leaders such as Infosys are critical to support our shared ambitions for digital leadership."

Executive, Software Engineering and IT at Telstra, Kieran O’Meara, said: "Telstra and Infosys have been partners for over 20 years, a collaboration that has yielded immense value for both organisations. The renewal of this collaboration reinvents how we work together more strategically for the next wave of change in our industry. With the evolution of software product engineering, open architecture, and next-generation technologies such as AI, together, we will develop the best products and services for Telstra’s customers."

Chief Executive Officer at Infosys, Salil Parekh, said: "Infosys has a long-standing association with Telstra supporting its many evolutions over the last two decades and we’re excited to work with them on the next chapter of this journey. By leveraging Infosys Cobalt and Infosys Topaz, we can help Telstra accelerate its strategy for growth."

Executive Vice President and Global Industry Leader, Communications, Media, and Technology at Infosys, Anand Swaminathan, said: "Telstra and Infosys stand as trailblazers in technological innovation, united by a shared vision. This collaboration underscores our commitment to delivering innovative cloud and AI-led solutions that will help position Telstra as a leader in this new era."