Allianz’s Laura Halbert sees brand as the thing people say about you when you’re not in the room. For Michael Hill’s Jo Feeney, it’s the external expression of what you are, what you know, what you believe your business is to your customer, and a shortcut to recognition. Reflections Holiday’s Pete Chapman, it’s the reason someone chooses a product over a comparable alternative. While they may be facing different category nuances, brand maturity, lifecycles and market dynamics, all three marketing chiefs know brand evolution and investment is vital for continued cultural relevance, distinctiveness and commercial success. So they’re recalibrating media spend, leveraging customer insight and new marketing metrics, buying into consistent creative and distinctive assets for the longhaul, and working cross-functional relationships to flip the switch from demand to brand through the power of data and emotional connection.